Contact

Contact · Style Room Co

Talk to
a person.

Every message is read by someone who can actually do something about it. Here is how to reach us, and who you are reaching.

Who We Are

The company behind the shop.

Trading name
Style Room Co
Legal entity
LA Retail Group LLC, a limited liability company registered in the State of Wyoming, United States
Registered address
30 N Gould St, Ste 63155
Sheridan, WY 82801
United States
Phone
+44 20 3807 3244Leave a message and we will reply by email. Writing to us is quicker.

Returns

Please write before you send anything back.

Returns are processed at our fulfilment partner's facility in Ningbo, China. Parcels that arrive without a return reference cannot be matched to an order, so contact us first and we will tell you exactly what to do.

In many cases — particularly for damaged pieces or lower-value orders — we resolve things without asking you to post anything at all. Our Returns & Refunds Policy sets out when that applies.

When we are here.

Email is the fastest way to reach us, and the only way to reach us directly. Our phone line takes messages, which we answer by email alongside everything else.

Monday to Friday

8am – 6pm

Saturday and Sunday

10am – 4pm

Response time

Within 24 hours, usually sooner

If something has gone wrong with an order, put the order number in the subject line. It saves a round of emails and gets you an answer in one reply instead of three.

Before You Write

Some questions already have answers.

Delivery times, return windows and what happens to a parcel that has stalled are all set out on our FAQ and Track Your Order pages. If your question is there, you will have your answer faster than we can send it.

Email Us